Privacy Policy

Ministry of Digital Pty Ltd
Effective Date: August 2025

1. Introduction

At Ministry of Digital Pty Ltd (“we”, “us”, “our”), we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

2. What Information We Collect

We may collect personal information including:

• Full name
  
• Business name
  
• Email address
  
• Phone number
  
• IP address and browser/device information
  
• Website activity and analytics data
  
• Payment details (where applicable)
  
• Any other personal information you provide to us (e.g. via forms, email, or phone)
  

3. How We Collect Your Information

We collect personal information through:

• Our website (e.g. contact forms, lead magnets, newsletter sign-ups)
  
• Direct communications (email, phone, meetings)
  
• Third-party services (e.g. analytics tools, ad platforms)
  
• Social media platforms when you engage with us
  

4. Why We Collect Your Information

We collect your information to:

• Provide and manage our digital marketing services
  
• Respond to enquiries and provide quotes
  
• Improve website performance and user experience
  
• Send marketing communications (you may opt out at any time)
  
• Manage billing and administration
  
• Comply with legal obligations
  

5. Disclosure of Personal Information

We may share your information with:

• Trusted service providers (e.g. email marketing platforms, CRMs, payment processors)
  
• Subcontractors or freelancers working on your account
  
• Legal or regulatory authorities, where required by law
  

All third parties are required to handle your data in accordance with privacy standards.

6. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. These measures include secure servers, password protection, and regular system updates.

7. Access and Correction

You have the right to access and correct personal information we hold about you. To request access or correction, contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (e.g. Google Analytics, Facebook Pixel) to collect information about your visit. You can control cookie settings via your browser.

9. Marketing Communications

If you opt in, we may send you marketing emails. You can unsubscribe at any time by using the link in the email or contacting us directly.

10. Overseas Disclosure

Some personal information may be stored or processed by third-party providers located outside Australia (e.g. cloud-based services). We take steps to ensure that your information remains protected under Australian privacy standards.

11. Complaints

If you believe we have breached your privacy rights, please contact us. We take all complaints seriously and will respond promptly.

If you’re unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a request or complaint, contact:

Ministry of Digital Pty Ltd
Email: hello@ministryofdigital.com.au
Phone: 04 05 500 196
Address: Narre Warren South, VIC 3805
Website: https://ministryofdigital.com.au

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, with the updated effective date.